THE OTHER 99.999%

Customer Experience in Financial Services and the Influence of Technology

The future of technology is uncertain, but there's one thing we do know: customer experience is going to play a larger role in the success of businesses from here on out. Servicing customers with an omnichannel experience is the key to a great customer experience. Five Nines IT Solutions Inc. can help. We're experts in helping businesses adopt the right tech and provide exceptional customer experiences. Contact us for more information.

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A Closer Look At Hybrid-Cloud And Multi-Cloud Approaches

Risk is for losers. Literally. If you're not actively de-risking your IT infrastructure, you're asking for a ransomware attack where you could lose some or all of your hard-earned data. While cloud platforms like Azure can give you the data recovery tools you need, adopting a cloud solution can get tricky. At Five Nines IT Solutions Inc., we're pros at helping businesses transfer some or all of their data to the cloud. Contact us to find out more on how we can help you plan your journey to the cloud today.

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Workplace Agility: The True Secret To Improving Productivity And Efficiency

How do you maintain easy collaboration, save costs, pull talent from everywhere, and provide employees with the flexibility to work where and when they want? Some employers are adopting SaaS platforms and the cloud to facilitate remote work safely and simply. Tools like Microsoft 365 and Skype are invaluable assets to a modern agile workplace. But adoption requires planning to execute. With experts from Five Nines IT Solutions Inc. at your side, you'll be ready for the modern workplace, and so will your employees.

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Don't let Cloud security fall through the cracks

This article explores the shared responsibility between cloud and app vendors and enterprises when it comes to the security of an enterprise's cloud information. Who is responsible for what, and what can you do to ensure your name is kept out of the headlines?

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How Small Businesses Can Increase Their Digital Capabilities

As an SMB, improving your digital capabilities can be an affordable way to cut costs and reach customers. Few solutions can compete with the simplicity, performance, and cost savings of Microsoft solutions. Modernizing your data platform can be challenging. That's why Five Nines IT Solutions Inc. is here to help. With the right tools and expert know-how, we can help your business integrate and implement these solutions today. Contact us to find out how.

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Customer story: Abu Dhabi Global Market (ADGM)

With the desire to modernize their court system, Abu Dhabi Global Market Courts (ADGM) implemented tech tools to achieve the only free platform for civil and commercial courts in the world. While your goals for modernizing your data platform might not be as lofty, your business can certainly leverage the same tools. It's time for you to create a digital data platform that will enable your business to scale securely. Five Nines IT Solutions Inc. wants to help. Contact us to find out how we can help you adopt Microsoft solutions.

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Are you smart or do you just think you are?

What's important to your customers? Without the ability to truly understand your data, you might be doing your customers a disservice. Don't confuse your ability to collect data with your ability to interpret the data. That's where Azure comes in. Azure will help you make sense of your data, providing you with the knowledge you need to make informed decisions, so you can get the results you expect.

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Customer Story: Kier Group PLC

As part of its plan to move toward becoming part of the FTSE 100, Keir Group PLC knew that it needed to overhaul its IT systems. Watch how Microsoft 365 E5 was able to meet their security needs while still providing an accessible and easy-to-use system for their largely remote workforce.

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Tend to your data, that's the goal: Real Madrid on real-time data analysis

Real Madrid's goalkeepers analyze 9,000 videos each year. To analyze that much data, they need an analytics program that provides them with flexibility, mobility, and speed so they can keep their eye on the ball. Real uses Azure Analytics to help them analyze data in real time; now they can train and develop strategies that will lead them to stopping goals and making wins. Speed and ease of use are essential in any industry. Azure can provide those abilities to any organization.

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